Everything You Need to Know About Payments
For many people, transferring money on an online betting platform can feel a little daunting. But Cric ExThe payment process on - has been designed to be as simple as possible. If you know how to top up your bKash or Nagad, you already know everything you need.
Deposit via bKash — The Easiest Way
Almost everyone in Bangladesh has bKash on their phone. Cric ExClick the bKash deposit option on -— you'll be given a payment number. Send the exact amount to that number, then confirm with your transaction ID. That's all there is to it.
One important thing to note — a new number may be issued for each deposit request. Sending funds to an old number can cause issues, so always get a fresh number from the deposit page each time.
How Fast Are Withdrawals?
Cric Ex-'s withdrawal team typically processes requests within 15 minutes to 1 hour. Requests submitted between 11 PM and 6 AM may take a little longer due to reduced staffing. Even during peak hours after cricket matches, processing rarely exceeds 30 minutes.
KYC Required for First Withdrawal
Before your first withdrawal, you'll need to verify your identity — this is called KYC. Simply upload a photo of your National ID or passport. It's a one-time process and won't be required again. Withdrawals above a certain amount cannot be processed without completed KYC.
Is the Deposit Bonus Available for All Payment Methods?
Yes, you'll receive the applicable bonus regardless of which deposit method you use. However, some special promotions are tied to specific payment methods — for example, extra bonuses are occasionally offered for deposits made via bKash or Nagad. Check the /promotion page regularly so you don't miss out.
What to Do If You Have a Payment Issue?
- First, double-check that the transaction ID was entered correctly.
- If your balance hasn't arrived within 15 minutes, please reach out via live chat.
- Keep a screenshot of your bKash/Nagad statement — customer support may need it.
- Do not submit the same deposit twice — wait for your first request to be processed.
- If the issue remains unresolved, contact us by email: support@cricex.me