Responsible Gaming

Responsible gaming at Cric Ex — keep it fun, keep it in control

Betting is for fun, not to relieve stress. Cric Ex We believe every player deserves to bet consciously, within their limits, and with a healthy mindset. Responsible gaming tools and guidance are always within your reach.

For 18+ only. Play responsibly.
24/7 Support services
5+ Protection Tools
18+ Age Restriction Policy
100% Our commitment to transparency

You're in Control of Your Betting

Cric Ex provides all of these responsible gaming tools to every user, completely free of charge

Set a Deposit Limit

Decide in advance how much you want to deposit daily, weekly, or monthly. Once your limit is set, going over budget is simply not possible — automatically.

Session time limit

Set how long you want to play in one session. When the time is up, you'll get an automatic reminder and can take a break whenever you like.

Cooling-Off Period

Need a short break? Set a cooling-off period of 24 hours to 30 days. Your account will be temporarily suspended for the duration.

Self-exclusion feature

If you feel you need a long-term break from betting, you can request an account suspension ranging from 6 months to permanent closure.

Betting limit controls

Decide in advance how much you're willing to wager per bet or per round. Don't get tempted into placing a large bet on impulse.

Reality Check Reminders

A message appears on screen at regular intervals — showing how long you've been playing and how much you've won or lost. Helps you stay aware.


1 What Does Responsible Gaming Mean?

Responsible Gaming means betting on your own terms — deciding when to play, how much to spend, and when to stop. It's not just a policy; it's a mindset.

Cric ExAt , we believe betting is entertainment — not a source of income. Bet to enhance the thrill of watching a cricket match, but never rely on it as a livelihood.

The three core principles of responsible gaming: Control (you decide, not temptation), Awareness (knowing your own situation) and Limits (sticking to your budget and time limits).

Keep in mind: Betting more to recover what you've lost is the biggest mistake you can make. Cric ExUse 's responsible gaming tools to avoid falling into this trap.

2 Healthy Betting Habits Guide

A few simple habits will keep betting fun and never let it become a burden:

  • Set your budget in advance: Set a firm budget for how much you'll spend on betting each week or month — an amount you can afford to lose without it affecting your life.
  • Never Chase Your Losses: Chasing losses with bigger bets out of frustration is one of the most common mistakes. If that urge hits, take a break.
  • Set time limits: Set a daily time limit for playing. Never let betting eat into time meant for family, work, or studies.
  • No betting under alcohol or substance influence: Making decisions under the influence is the biggest risk. Play with a clear head.
  • Never treat betting as a source of income: Staying profitable from betting over the long run is not realistic. Treat it as entertainment, nothing more.
  • Take regular breaks: Take at least a 10–15 minute break every hour. Step away from the screen and drink some water.

Healthy betting habits mean enjoying the game for what it is. Cric Ex's Reality Check feature reminds you at set intervals how long you've been playing.

3 How to Recognize the Signs of Problem Gambling

Most people don't realize when entertainment turns into addiction. Watch out if you notice any of the following signs:

Financial Problems

Taking out loans, dipping into savings, or cutting household expenses to fund your betting.

Disrupted sleep and health issues

Staying up all night to bet, neglecting meals and sleep, or experiencing physical health issues.

Relationship strain

Withdrawing from family and friends, lying, or hiding your betting activity.

Unable to stop

Trying to stop but keep coming back, or feeling restless when you're not betting.

If even one of these applies to you, don't wait — get help now. Cric Ex's support team will assist you with complete confidentiality.

4 Check in with yourself — self-assessment

Ask yourself the questions below and answer honestly. If most of your answers are "yes," it may be a good idea to take a break for a while:

1

Do you keep playing even after going over your budget?

2

Do you place more bets to try to win back what you've lost?

3

Do you feel irritable or restless when you're not betting?

4

Do you hide your betting activity from family or friends?

5

Have you ever borrowed money or broken into your savings to bet?

6

Has betting interfered with your work, studies, or sleep?

These questions aren't here to judge you — they're here to help you stay aware. More than 3 "Yes" answers contact our Support Centre or activate self-exclusion.

5 How to activate protection tools

Activating protection tools on Cric Ex is straightforward. Just follow the steps below:

1
Log In to Your Account

Log in to your Cric Ex account and click on the profile icon.

2
Find the "Responsible Gaming" Section

Look for the "Responsible Gaming" option in your Account Settings menu.

3
Choose Your Preferred Tool

Activate whichever tool you need — deposit limits, session time, cooling-off, or self-exclusion.

4
Set Your Limits

Enter the amount or time limit and confirm. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

5
Get confirmation

Once set up successfully, you'll receive a confirmation by email or SMS. You can reach our support team at any time.

If you run into any issues or need help activating a tool, at the Help Center visit us or chat with us via Live Chat.

6 Age Verification & Minor Protection Policy

Cric Ex strictly does not serve anyone under 18. Age verification is mandatory at registration, and KYC documents are requested in any cases of doubt.

If children or teenagers in your home have access to your devices, here's what you should do:

  • Always log out of your account.
  • Never share your password with anyone.
  • Enable parental controls on your device.
  • If you have any concerns, let us know immediately.

If a minor has opened a Cric Ex account, immediately support@cricex.meto close your account and permanently delete all associated data.

7 Protecting Family Members

When a family member has a betting problem, it can be hard to know how to help. Here are some steps you can take:

  • Start an open conversation: Have the conversation calmly, without anger or judgment.
  • Limit Financial Support: Declining to fund their betting is one way to help.
  • Recommend professional support: Encourage them to seek help from a mental health professional.
  • Contact Cric Ex Support: Self-exclusion requests can also be submitted by a third party.

If someone close to you is struggling with a betting addiction, your support could change their life. Don't face it alone — reach out to us.

8 Getting Help — FAQs

Answers to common questions about responsible gaming:

You can apply to reactivate your account once the minimum self-exclusion period of 6 months has ended. However, permanently closed accounts cannot be reopened under any circumstances.

Yes, decreasing a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentional, so you have time to make the decision with a clear head.

Start by contacting Cric Ex via live chat or at support@cricex.me. We'll point you in the right direction and connect you with professional mental health support if needed.

A cooling-off period is a temporary break — from 24 hours up to 30 days. Your account reactivates automatically once it ends. Self-exclusion is a longer-term decision — a minimum of 6 months — and you must apply to reactivate even after the period ends.

Email us at support@cricex.me with the details. We'll investigate the account in question and take the necessary action. Your identity will be kept completely confidential.

Play responsibly, enjoy with peace of mind

Cric ExJoin us and enjoy a healthy, fun betting experience using our responsible gaming tools. Your safety is our top priority.

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